However, this may lead to clutter, especially if you don't have enough support to manage your communication and marketing. Why you may want to disable Facebook MessengerĮvery year, we see more opportunities for marketing and connecting with customers.įacebook has created a multifaceted marketing landscape which makes it easy to meet and speak directly to potential and existing customers online. If you've listed your business as a person or a personal page, the above steps won't work until you change your Facebook profile into a business page.įollow these Facebook prompts to transition your profile into a business page. Go through the steps once again to ensure you don't miss anything - you're only human after all! Your business is listed as a person If you don't have admin privileges, you can either request an existing admin to deactivate Facebook Messenger or ask them to give you 'admin status'.īut, as mentioned above, deactivating Messenger means deactivating your Facebook page which is something you might not want to do. You must log in as Administrator for the previous steps to work. If you encounter a problem completing the above steps, the issue may be arising from any of the following: You don't have admin privileges Hit a wall when turning off Facebook Messenger? You can now refresh your Facebook page and it will stop showing the message button. Once you've unchecked the above option, click Save changes to officially disable Facebook Messenger. To disable Messenger, uncheck the option. If your Messenger is currently enabled, you'll notice a checkmark next to Allow people to contact my page privately by showing the Message button. Navigate to the Messages to show your Facebook page's Messenger options. Once the Settings section opens up, click the General tab in the menu (at the top left side) to take you to the next step. Click 'Settings'Īfter logging in as admin, navigate to the Settings at the bottom left side of the business page. Then, click the dotted cube next to your profile picture at the top right, select "Pages" and choose your business page.
DEACTIVATE MESSENGER UPGRADE
If you're not an admin, just request the current page admin to upgrade your permissions to Administrator. You need to have admin privileges to enable/disable Facebook messages. The good news is that it's easy to disable messages on your Facebook page. It's advisable though, that you just disable it instead especially if you're still wanting to use all the features of a business page on Facebook. If you're looking to turn off Facebook Messenger as well as your Facebook account, then you will need to deactivate both separately. 6 easy steps to turn off Facebook Messenger If you are experiencing challenges with it, though, then you can switch off private messages until you're ready to handle them. There are multiple ways to communicate with your customer, so there's no right answer as to whether you need Facebook messenger active on your Facebook page. However, this technological improvement has ushered in new issues that can haunt small businesses: spam messages, overwhelming notifications and unanswered queries. Well, Facebook business pages allow customers to contact a business directly through the private message feature without going through all those hurdles.
You might be on hold for hours and then the signal suddenly cuts out and you're back at square one. Allowing customers to message you via Facebook Messenger means you can speak directly to them, wherever you are.īefore the social media age, contacting companies typically meant waiting on the phone while listening to monotonous music.
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